moodhook is an application that enables brands and businesses to collect and analyze emotions experienced by customers and employees.
By measuring, in real time, qualitative and quantitative dimension of emotions felt on each of the key stages of experience lived, moodhook offers the most powerful indicator to measure the performance of the customer experience, the first predictive indicator of satisfaction, loyalty and engagement of employees and customers.
moodhook is the first technological solution that helps organizations, companies, brands, retailers, restaurants, hotels ... to identify and qualify where and how to improve the employee and customer experience to quickly and sustainably improve performance and profitability.